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Effective
Date of this Notice-April 14, 2003
Notice
of Privacy Practices
THIS
NOTICE DESCRIBES HOW PERSONAL HEALTH INFORMATION MAY
BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO
THIS INFORMATION PLEASE
REVIEW THIS NOTICE CAREFULLY
OUR COMMITMENT TO YOUR PRIVACY:
The
Reginald S. Lourie Center for Infants and Young Children
is committed to preserving the confidentiality and
privacy of all individuals served. We follow very
strict rules from the United States and Maryland Governments
about the use and disclosure of medical records/Protected
Health Information. The Federal Health Insurance Portability
and Accountability Act (HIPAA) establishes a foundation
of Federal protection for Personal Health Information,
carefully balanced to avoid creating unnecessary barriers
to the delivery of quality health care. The rights
and practices listed in this Notice of Privacy Practices
come from the long history of confidentiality and
client rights policies at the Lourie Center as well
as the new Federal HIPAA requirements. Some of these
laws are complicated; HIPAA regulations also mandate
much of the information and some of the language in
this Notice. Please ask your clinician to explain,
clarify and/or discuss any part of this Notice. In
addition, you may contact our Privacy Officer at any
time.
UNDERSTANDING MEDICAL RECORDS and PROTECTED
HEALTH INFORMATION (PHI):
As
a Community Mental Health Center licensed by the State
of Maryland, the Parent-Child Clinical Services Program
is required to keep specific information about each
client in a medical record. Our state-licensed Therapeutic
Nursery Program keeps similar records. Typically,
this record contains but is not limited to: registration
forms/authorizations; identifying information (client
name, sex, race, date of birth, etc.); presenting
complaint; history of the problem; medical and legal
information; assessment information including diagnosis;
treatment plans and reviews; contact notes for each
session (type of service provided, length of session,
diagnosis and progress towards treatment goals); and
a discharge summary. This information serves as a
basis for planning care and treatment and serves as
a means of communication among the many different
professionals
who may be involved in each client's care. Understanding
what is in a medical record and how this is used helps
you ensure its accuracy, better understand who, what,
where, and why others may access the information it
contains, and make a more informed decision when authorizing
disclosures to others.
Our
medical records are the physical property of the Lourie
Center. However, the information contained within
the record belongs to the client. If that client is
a child, parents/guardians have the rights to access
and disclosure described below. However, the child
client has all rights to confidentiality. Some of
those rights may not extend to adults/other children
who are seen at the Program in conjunction with that
child's assessment/treatment. For example, in a court
of law we are only guaranteed client-therapist confidentiality
with the designated client. In some cases, parents/guardians
may be clients and have their own medical records.
They would then have all rights described below.
The
terms of this notice apply to all records containing
Personal Health Information that was created or retained
by the Lourie Center.
YOUR HEALTH INFORMATION RIGHTS:
1.
You have the right to see your own record and/or your
child's record and to obtain a copy of the Personal
Health Information contained in your child's/your
medical and billing records. Records are kept at least
six years and/or at least until a child reaches the
age of 18, whichever is longer.
"
To access a medical record, you may contact the clinician
that you are working with or the Director of the Parent-Child
Clinical Services Program or the Director of the Therapeutic
Nursery Program to obtain a Request to Inspect and
Copy Protected Health Information form.
"
Once this form is submitted, the Director of the Parent-Child
Clinical Services Program or Therapeutic Nursery Program
will review your request and will respond within two
weeks.
"
We may agree to allow you to fully or partially obtain
and/or copy a record, agree to have you receive/copy
a summary of the record or we may deny you access
to the record. If access is denied, our Privacy Officer
will provide you an explanation for the denial as
well as a description of the review appeal process.
This process sets up a review of the denial by another
licensed healthcare professional that did not participate
in the original denial.
"
If access is accepted, a clinician and/or the Director
of the Parent-Child Clinical Services Program will
accompany you to a private area during your review
of the record/summary of the record to explain/interpret
what is in that record.
"
There will be an administrative fee of $0.25 per page
for the copying of all or parts of the record/summary
of record.
2.
If you disagree with the contents of the medical record,
you may request an amendment to that record. To do
this, you must submit a Request for Correction/Amendment
of Protected Health Information form to the Director
of the Parent-Child Clinical Services Program or the
Director of the Therapeutic Nursery Program that states
the amendment that you are requesting and the reasons
for that amendment. You will receive a written response
within 60 days.
"
If we grant the amendment, we will notify you and
place the amendment in the medical record. You may
then request that we provide the amendment to others
and/or to programs that you identify to us as having
already received that medical record.
"
If we believe the existing record is accurate and
complete and/or if you are requesting amendments to
parts of the record that we did not create, we will
deny the amendment and give you specific reasons for
the denial. You may then submit a statement of disagreement
and we may submit a rebuttal. If you notify us in
writing, we will attach your request for amendment
and our denial to future disclosures of that part
of the medical record. Also, if you continue to disagree,
you may file a complaint with our Privacy Officer,
the Director of the Parent-Child Clinical Services
Program at the Reginald S. Lourie Center for Infants
and Young Children and/or the Secretary of Health
and Human Services, 1600 Fishers Lane, Rockville,
Maryland 20852. There will be no retaliation for filing
a complaint.
3.
You also have the right to obtain an accounting of
disclosures made to others and revoke your authorization
to use or disclose information. If you wish to access
this Disclosure Log of Protected Health Information
you must submit a Request for an Accounting of Certain
Disclosures of PHI for Non-TPO Purposes form to our
Privacy Officer, the Director of the Parent-Child
Clinical Services Program. There is no charge for
the first request; however, there will be a $5.00
charge for each additional request within a 12-month
period.
USE AND DISCLOSURE OF PROTECTED HEALTH INFORMATION:
1.
You may authorize the Lourie Center to disclose specific
Protected Health Information to a specific person/agency.
Authorization for Release of Information forms will
be routinely presented during the assessment period.
In addition these forms may be obtained from the clinician
that you are working with or from the Intake Worker.
Subsequently, you may revoke this authorization in
writing at any time.
2.
HIPPA confidentiality provisions may not cover some
of the programs at the Lourie Center. This means that
other program records are not kept with our medical
records and may not be kept confidential in the same
way as a medical record. Therefore the staff members
that provide our mental health services will not discuss
the contents of a medical record nor share medical
record information with staff members from other programs
without a signed authorization.
3.
We are required by law to disclose Protected Health
Information in certain circumstances-to report abuse
and neglect and to warn about dangerous behavior.
4.
There are some instances in which assessment/treatment
services are part of a strictly forensic evaluation.
In those cases you will receive notification in writing
concerning the limits of confidentiality.
5.
We are authorized to use/disclose Protected Health
Information without your consent when we use that
information for treatment, payment or the health care
operations of the program:
"
We will use medical record information for treatment.
For example, information provided by parents, teachers
or other professionals might be recorded in a medical
record and used to determine the best course of treatment.
This information may be shared with other clinicians
at the Lourie Center for purposes of supervision,
collaboration and consultation.
"
We will use medical record information for payment.
For example a bill may be sent to you or an insurance
carrier. This bill will contain information related
to diagnosis and services provided on a particular
date. We may also, on occasion, be required to submit
additional information regarding client progress in
treatment to an insurance carrier in order to obtain
payment for services rendered.
"
We will use medical record information for regular
health operations. For example, clinical supervisors/program
administrators may use information medical record
to assess the quality of care and treatment outcomes.
This information will then be used in an effort to
continually improve the quality and effectiveness
of the services provided by the Lourie Center.
"
In addition, we may disclose Protected Health Information
to another health care provider that a client is also
receiving service from for health care fraud and abuse
detection or compliance.
6.
You have the right to request restrictions on the
use and disclosure of medical record information for
treatment, payment or regular health operations by
submitting a Request For Limitations and Restrictions
on Protected Health Information form to the Director
of the Parent-Child Clinical Services Program or Director
of the Therapeutic Nursery Program. We will carefully
consider your request and inform you in writing of
our decision to either abide by your request, partially
abide by your request or deny your request.
7.
Accreditation and licensing bodies such as the Maryland
Department of Health and Mental Hygiene will review
the information in the medical records to determine
the effectiveness of the services provided by the
Lourie Center and the Program's compliance with state
regulations.
8.
We may disclose information in a medical record in
response to a valid subpoena. You will be notified
if such a subpoena has been received by this agency
and the extent to which it has been acted upon.
9.
We may use information contained in medical records
as part of public information and awareness activities
and/or resource development activities conducted by
the Lourie Center. If any information is used, client-identifying
information such as your or your child's name will
not be used.
10.
We may use aggregate medical information on such things
as outcomes, types of services/treatment modalities
used and progress made, when requested by various
governmental agencies or foundations funding the Programs.
Again, any information that can be used to identify
you or your child such as names, addresses and descriptions
will not be used when transmitting this information.
11.
We may also disclose information in order to contact
you, for example to make appointments, to check with
you about how your child and/or you are doing, and/or
to evaluate the services that we provide to your child
and/or you. You will be given an option on the registration
form to specify how, where and when you may wish to
be contacted and what restrictions you might require
in the method of contact. You may also chose if you
wish to be contacted for public information and awareness,
resource development and/or research activities conducted
by the Lourie Center.
OUR RESPONSIBILITIES:
It
has always been the policy of the Reginald S. Lourie
Center for Infants and Young Children to maintain
and protect the privacy of all individuals served
to the extent possible.
1.
It is our policy to limit disclosures of and requests
for Protected Health Information for payment and health
care operations to the minimum necessary.
2.
We limit which members of our workforce may have access
to Protected Health Information for treatment, payment
and health care operations, based on those who need
access to the information to perform their job functions.
3.
All medical record/Protected Health Information are
kept in secure locations and only those employees
or clinicians who need access to those records for
treatment, payment or health care operations, have
access to the medical records unless you sign an authorization.
4.
It is our responsibility and intent to abide by the
terms outlined in this notice with respect to the
information we collect and maintain. Over time, we
may change this Notice of Privacy Practices. If we
make changes we will post the updated version in our
reception area, on our web site at www.louriecenter.com
and attempt to provide you with an updated copy.
FOR MORE INFORMATION OR TO REPORT A PROBLEM:
If
you have questions and would like additional information
regarding the practices of the Reginald S. Lourie
Center for Infants and Young Children, you may contact
the Director of the Parent-Child Clinical Services
Program, at 301-984-4444, extension 103. If you believe
your privacy rights have been violated, you can initiate
the Client Grievance Procedure outlined by the Reginald
S. Lourie Center or you may contact our Privacy Officer,
the Director of the Parent Child Clinical Services
Program at the above telephone number. If you are
dissatisfied with the outcome of the grievance process,
you can file a compliant with the Secretary of Health
and Human Services, 1600 Fishers Lane, Rockville,
Maryland 20852. Under federal law, an individual must
file a complaint within 180-days of knowledge or perceived
knowledge that the act or omission occurred.
There
will be no retaliation for filing a compliant.
ACKNOWLEDGEMENT
FORM:
I
acknowledge that I have received a copy of this Notice
of Privacy Practices. I have been given an opportunity
to read and review these practices and ask any questions
I may have regarding the practices of the Reginald
S. Lourie Center for Infants and Young Children. I
hereby consent to the use and disclosure of Protected
Health Information to carry out treatment, payment
and healthcare operations of the Lourie Center.
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